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Employee Assistance Programme (EAP)

Employee counselling in Wolverhampton, West Midlands

Lewis Psychology is an award winning ethical business and the only counselling and psychotherapy service in Wolverhampton to gain Service Accreditation status with the British Association for Counselling and Psychotherapy (BACP). BACP Service Accreditation demands the highest standards of practice in the counselling and psychotherapy profession and is considered by many to be the highest honour in the field.

The BACP Service Accreditation helps the public and practitioners identify services providing a high standard of counselling and psychotherapy. It sets the standard to which all counselling and psychotherapy services can aspire to and demonstrates a commitment to excellence.


What is an employee assistance programme (EAP)?

An employee assistance programme (EAP) is a counselling service for employees. A central component of an EAP is the provision of short-term counselling of approximately six sessions.

EAP counselling can be commissioned on a contractual basis or on an ad-hoc basis.  Our counsellors can work with a wide range of presenting issues from work related stress or bullying to bereavement or alcohol problems.

The provision of counselling services through an EAP ensures that your staff always have somewhere to turn when life’s pressures start to build up. Whether the primary source of stress lies within or outside the workplace, its early resolution will facilitate a rapid return to productivity by removing the distraction and worry caused by the unresolved problem.

Economic benefits

  • Lower risks of litigation
  • Improved return on investment in training and development
  • Improved customer care and relationships with clients and suppliers
  • Reduced costs of sick pay, sickness cover, overtime and recruitment


    Benefits for individuals

    • People feel more motivated and committed to their work
    • Morale is high
    • People work harder and perform better – increasing their earning power
    • People feel that they are part of a team and the decision-making process, so accept change better
    • Relationships – with managers and within teams – are better
    • Assists employees in achieving a harmonious work-life balance
    • People are happy in their work and don’t want to leave
    • Line managers can outwardly show their duty of care
    • Line managers can demonstrate good management skills that could help their promotability and career development.


      Management benefits

      • Reduced staff turnover and intention to leave, so improving retention
      • Better absence management
      • Fewer days lost to sickness and absenteeism
      • Fewer accidents
      • Improved work quality
      • Improved organisational image and reputation
      • Better staff understanding and tolerance of others experiencing problems


        Next steps

        If you would like get to make a booking or require any further information about our employee counselling service please telephone our Wolverhampton counselling practice on: 01902 827808. Alternatively fill out our online contact form and we will get back to you.  We are open seven days a week.

        In addition to offering face-to-face sessions we also offer appointments via telephone or web cam (Skype, Zoom, Google hangouts and FaceTime) 


        Lewis Psychology Coronavirus (COVID-19) Statement (24 March 2020)


        All appointments will be temporarily conducted via our remote services.


        Please be assured that Lewis Psychology is taking this Coronavirus (COVID-19) crisis very seriously, the health and wellbeing of our client’s and staff is first and foremost our priority. We are also aware that during this difficult time it is more important than ever to take care of our mental health, this is why we are doing everything within our power to maintain our service and commitment to you in whichever way we can. Our offices are unfortunately now temporarily closed as far as face to face counselling/psychotherapy is concerned, because of this we have greatly expanded our remote services such as telephone and video counselling/psychotherapy (Skype, Zoom, Google Hangouts and FaceTime).

        Our technology infrastructure allows us to access and operate all our systems remotely should we need to. This allows every member of staff to have access to our I.T. systems away from the office ensuring our clients continue to get an uninterrupted service.

        Should you wish to arrange an appointment for counselling/psychotherapy via one of our remote services please do not hesitate to contact us in the usual manner. We promise to do our very best to support our customers during this difficult time. If you have any queries or concerns in regard to the above please contact Teresa Lewis as follows:

        Office: 01902 827808

        Mobile: 07748885614

        Email: teresa@lewispsy.org.uk